When the worst happens to your beloved pet, we have expert care available 24 hours a day
Realising your much loved pet is seriously ill or has just had a severe accident is obviously very worrying. In these distressing situations, we are here to provide the best possible care and attention as quickly as possible.
During opening hours, if you have an emergency, please do take a moment to call the surgery first. This means our nurses can alert the vet and start preparing for your arrival, saving valuable time in getting the right help ready for your pet. We have all the skill and equipment necessary to stabilise your pet and give them emergency treatment.
Of course not all emergencies happen during opening hours and your pet could become ill or have an accident at any time. To make sure you can get high quality care for your pet at night, during weekends and over bank holidays, we have chosen to partner with Vets Now, who are the leading provider of out of hours care.
The team at Vets Now are always there after hours, so you can rest assured that you and your pet will have a team of vets and nurses on hand, whether it’s four in the morning or half-way through Christmas. Their fully qualified staff will provide free advice over the phone and advise if you can safely wait to consult us when we re-open, or whether you need to take your pet into the clinic for immediate treatment. Please don’t hesitate to call them if you’re at all concerned.
For more details, maps and directions, go to:
Alexandra Vets, Clevedon
Hillyfields Vets, Winscombe
Monday-Friday: 9am – 6pm
Saturday : 9am to 11am
(Hillyfields Vets, Winscombe)
Consultations: 9am – 10.30am
Saturday:11am to 1:30pm
(Alexandra Vets, Clevedon)
Consultations: 12pm – 1.30pm